Business
Full Flights Make Cancellations Harder to Rebook; New Rules Sought
(AP Photo)
(Los Angeles Times) – A five-day vacation in Florida turned into a travel nightmare for Chris Sullivan and his wife, Bonnie, when the first leg of the flight was canceled.
The couple were forced to stay in a cheap hotel in Newark, with no change of clothes and a raucous party nearby that made it impossible to sleep. A bee stung Chris at the hotel, and the stress of the experience made Bonnie sick for the first two days of the trip.
“This wasn’t a small inconvenience,” said Chris Sullivan, a contractor from New Hampshire.
Airline cancellations have already surpassed 162,000 this year — the most since the Sept. 11 terrorist attacks. With rain and snow expected to fall on a huge swath of the Northwest from Wednesday to Thursday, the number is sure to move higher.
