By Charlene Crowell (NNPA Newswire Columnist) An old adage teaches, ‘if at first you don’t succeed, try, try again.’ In recent months, the troubled Accrediting Council...
By Charlene Crowell (NNPA Newswire Columnist) The financial futures of more than 12 million federal and private student loan borrowers who collectively owe approximately $300 billion...
Racial Wealth Gap Could Close with Systemic Public Policy Reforms, says New Research By Charlene Crowell (NNPA Newswire Columnist) As 2017’s Black History observances unfold in...
By Charlene Crowell (NNPA Newswire Columnist) When many consumers think of billion-dollar industries, banks and Wall Street often come to mind. Yet there is another industry...
By Charlene Crowell (NNPA Newswire Columnist) As a new Congress and White House begin their respective governmental roles, a still-growing cadre of supporters and opponents are...
By Charlene Crowell (NNPA Newswire Columnist) As a New Year approaches, fair lending will be the priority for the nation’s consumer financial cop on the beat....
By Charlene Crowell (NNPA Newswire Columnist) For the third time in two years, a large for-profit college has faced charges of defrauding its students. This time...
By Charlene Crowell (NNPA Newswire Columnist) A 2011 case that was filed in Manhattan’s U.S. District Court led to a 5-week trial in Houston and a...
By Charlene Crowell (NNPA Newswire Columnist) A series of developments following the Wells Fargo scandal has now led to the introduction of legislation designed to bring...
By Charlene Crowell (NNPA Newswire Columnist) As Americans adjust to the realities wrought by the recent elections, one of the most important consequences has yet to...
By Charlene Crowell (NNPA Newswire Columnist) A new federal lawsuit alleges that since at least 2009, two major players in the debt collection industry have illegally...
By Charlene Crowell (NNPA Newswire Columnist) With 44 million consumers owing about $1.4 trillion in student loans, a new report by the Consumer Financial Protection Bureau...
By Charlene Crowell (NNPA Newswire Columnist) In recent weeks, a spate of news coverage has referred to America’s “inner cities.” Some may even interpret it as...
By Charlene Crowell (NNPA Newswire Columnist) After returning billions of dollars in restitution that helped more than 25 million consumers plagued with financial struggles, the Consumer...
By Charlene Crowell (NNPA Newswire Columnist) Many consumers breathe a sigh of relief when their car loans are finally paid off. Gaining title to personal vehicles...
By Charlene Crowell (NNPA Newswire Columnist) When it comes to consumer complaints on credit and lending, debt collection generates more criticism than any other industry. This...
By Julianne Malveaux (NNPA Newswire Columnist) Between the unemployment rate report that was released in early September, and the Census report on income and poverty that...
By Charlene Crowell (NNPA Newswire Columnist) The fight for fair lending got a big boost on August 31 when a federal court rejected a payday loan...
By Charlene Crowell (NNPA News Wire Columnist) News – we read it, talk about it, even complain about it from time to time. But if you...
By Charlene Crowell (NNPA News Wire Columnist) Although many American families have modest financial means, there is nothing small about their hopes. Owning a home has...
By Charlene Crowell (NNPA News Wire Columnist) On July 21, the first federal agency dedicated to serving the financial needs of consumers will be five years...
By Charlene Crowell (NNPA News Wire Columnist) It’s that time of year again when days are longer, temperatures are higher and auto dealers advertise some of...
By Charlene Crowell (NNPA News Wire Columnist) For more than a decade, civil rights organizations, labor, clergy, and consumer advocates have fought to end triple-digit interest...
By Charlene Crowell (NNPA News Wire Columnist) Every once in a while a congressional committee hearing can almost seem like a time to grab your popcorn...
By Charlene Crowell (NNPA News Wire Columnist) When it comes to consumer concerns, debt collection remains the top complaint most often reported to the Consumer Financial...